Configure your IVR to provide the answers to the questions most commonly asked by your customer. This allows your staffs to attend to customer who require assistance on other matters.
Ease of scalability allows future expansion with minimal fuss and downtime. Coupled together with the low monthly fees allows businesses to better manage their operation coststo match their requirements.With the power equivalent of a Class 5 Switch at your fingertips, you can maximize the productivity of your agents to accept incoming calls with the option to make outbound calls to prospects or customers! Integration to your existing Database can also be customized to allow a one-stop solution for all your call centre needs. Just let us know your requirements and our team of engineers will do the rest!